Every ELIAN VALEN order is prepared with care and packed to protect your pieces throughout their journey.

Available delivery methods and estimated arrival times are shown at checkout for your destination.

Once your order leaves us, you’ll receive a shipping confirmation with tracking details so you can follow its progress.

Delivery estimates begin after dispatch and may vary during busy periods or while a parcel passes through customs.

Please review your delivery address before placing an order. If something needs to change, contact us as soon as possible.

If your parcel arrives damaged or has not moved for an unusual amount of time, contact us with your order number and we’ll help with the next steps.